on the Go will provide a written
quotation*, a Job Request Form*, Independent Contractor’s Agreement*, and
Confidentiality Agreement* (*where necessary) confirming assignment details
prior to accepting work from any client. Together, these forms become the
contract between both parties. If the client’s requirements change, OFFICE
ON THE GO reserves the right to amend the quotation for the work,
either prior to commencing the assignment or during, dependent on when changes
Job Request Form will contain details of the assignment, commencement date and
deadline for completion, total cost for the assignment and payment terms.
signed, The Job Request Form should be returned to OFFICE ON THE GO by
fax or post prior to commencing the assignment.
Payment terms are as follows
and consent to these terms is agreed by signing and returning the booking form:
under £50 – the total amount will be due to OFFICE ON THE GO prior to
assignments over £50 – a 50% deposit will be payable prior to assignment
commencing and the balance payable on completion of the assignment and within
14 days of invoice date
ongoing client work, payment will be by monthly invoice submitted to clients at
the end of each calendar month and is payable within 14 days
Any retainer agreement will be
invoiced monthly in advance and must be paid for in full.
will be emailed / posted to clients with completed assignments.
Once the signed Job Request
Form has been received, OFFICE ON THE GO will be happy to take
receipt of the assignment in the following format:
Fax, Royal Mail, upload to secure online storage (details to be provided to
client by OFFICE ON THE GO) CD, Floppy Disk, Memory Stick
OFFICE ON THE GO scans all emails and disks for viruses, the
client is ultimately responsible for their own virus protection.
Clients will be responsible for
provision of any specialist software needed to complete the assignment if other
than standard Office software owned by Office-on-the-Go. Clients will also be
responsible for payment of any licenses required for said software.
Any written correspondence between the client and OFFICE
ON THE GO eg quotes, booking forms, invoices and letters, may be sent
to the client by email, fax or Royal Mail.
OFFICE ON THE GO will provide clients with a completed timesheet for work
charged by the hour, and for any work/travel completed outside of OFFICE
ON THE GO premises. Travel expenses for work conducted off-site will be
charged via invoice.
All assignments will be proofread by OFFICE ON THE GO on
completion of work and prior to return to clients. However, it is the
client’s responsibility for final proofreading. Any errors should be referred
to OFFICE ON THE GO within 48 hours for rectification free of charge. Any
errors referred after 48 hours will be charged at a rate of £10.00 per hour or
nearest quarter hour.
Additional items such as postage and package, fax and travel
expenses, and any telephone charges incurred etc, will be itemised on invoices.
Postal charges for any MailShot projects/bulk mailings will
be expected to be paid for in advance.
OFFICE ON THE GO will store all completed work on separate, external hard
drive and/or CD/DVD and will keep securely for a 12-month period after which it
will be securely destroyed. OFFICE ON THE GO will take every
precaution to ensure the safety of clients’ work but does not accept liability
in the event of fire, theft, or accidental damage occurring. OFFICE ON
THE GO does not accept responsibility for any assignments lost or
damaged when returned to client via Royal Mail – arrangements for use of
couriers, special delivery etc can be agreed upon and will be charged at cost
to the client.
OFFICE ON THE GO assures all clients that their business will be treated with
the strictest confidence.
OFFICE ON THE GO is willing to sign a confidentiality agreement if required by
OFFICE ON THE GO reserves the right, without any explanation, not to accept
any assignment deemed unsuitable (eg illegal or unethical subject matter), or
not within the skill set of OFFICE ON THE GO.
Clients are assured that any personal data held by OFFICE
ON THE GO, which comes under the Data Protection Act 1998, will be held
in full compliance of said Act. Any personal data held by OFFICE ON THE
GO will not be released to any third party unless required to by law.
OFFICE ON THE GO is happy to receive payment from clients via PayPal or BACS. Clients
do not need to have a PayPal account to pay by all the major credit and debit
cards. Receipts will not be issued unless specifically requested.
re-issued by OFFICE ON THE GO due to late payment will be charged
at a cost of £10.00 per re-issued invoice. PAYMENT TO BE RECEIVED NO LATER
THAN 14 DAYS FROM DATE OF INVOICE. We understand and will exercise our
statutory right to interest and compensation for debt recovery costs under the
late payment legislation if we are not paid according to agreed credit terms.